Frequently Asked Questions

Please read our FAQ before sending us a message.

What is Vaping?

Vaping (using an e-cigarette) is an alternative to smoking, which doesn’t involve the tar or combustion involved in smoking tobacco.

A vaping device contains three main components:

  1. The battery device. Some vaping devices have built-in batteries that are charged via USB, others have batteries which can be removed and recharged with a specialist charger.
  2. The clearomiser or tank (which holds the e-liquid). This is usually made of glass or plastic and holds the e-liquid, and a coil that heats up the e-liquid that sits inside it.
  3. The e-liquid

The battery heats up the coil inside the tank, which causes the e-liquid to turn into a vapour which is then inhaled.

Will Vaping help me quit smoking?

Yes.  Vaping is recognised by the Government as being the number one tool used by smokers to help them quit. A recent study funded by the (UK) National Institute of Health Research and Cancer Research UK, found that vaping was almost twice as effective as the ‘gold standard’ combination of NRT products in helping smokers quit. The vape shops that you will find on will provide you with the expert advice and support that you need to make the switch.

How old do I have to be to vape?

Sales and proxy purchases of vape products to/for those under the age of 18 is against the law in England, Scotland and Wales. There is currently no age of sale restrictions in Northern Ireland, although this may change in the future.


Do we know what is in E-Liquid?

Yes.  E-liquid contains: nicotine (though not always), propylene glycol, glycerine, and flavourings. What goes into e-liquids made in the UK is heavily regulated, and our members only sell products of the highest quality which comply with current regulations.


Which payment methods are accepted in the Online Shop?

Due to changes within the market as of late ODBVape will be using VIVA Wallet to take all payments of orders. VIVA Wallet accepts all major debit and credit cards for payment.

What are the delivery charges for orders from the Online Shop?


All parcels – £2.95


Europe (4-6 days):
100g  –  £8.95
250g  –  £9.95
500g  –  £11.25
1kg  –  £13.95
2kg  –  £19.10
3kg  –  £24.95
5kg  –  £26.95

Rest of the World (6-8 days):
100g  –  £9.75
250g  –  £10.95
500g  –  £13.15
1kg  –  £17.45
2kg  –  £25.95
3kg  –  £41.95
5kg  –  £44.95

How long will delivery take?

Due to the COVID-19 pandemic delivery times can vary. 

For UK deliveries we would expect 1-3 working days.

Europe deliveries we would expect 3-8 working days

ROTW deliveries we would expect 5-12 working days

Please be assured that packages are on their way and you will have tracking available on your account. 

How secure is shopping in the Online Shop? Is my data protected?

Our website is secured with Cloudflare securities and Sectigo SSL/HTTPS securities.

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    For any queries on orders please log in to your account to check for processing procedures and up to date tracking information.